Privacy & Confidentiality
Your privacy and confidentiality are taken seriously. Information will not be shared without your written consent, except where required by law or when there is a risk of harm to yourself or others. The limits of confidentiality will be reviewed during your first session.
Preparing for Your First Session
Prior to your first appointment, intake forms and consent documents will be emailed to you for completion before your session. During your first appointment, we will explore your concerns, goals, and personal history to develop a treatment plan together. Following the session, you will receive a summary of what was discussed. A complimentary 15-minute consultation is available to help you decide whether counselling is right for you at this time.
What to Expect
Virtual therapy allows you to participate in counselling from the comfort and privacy of your own chosen space. Between sessions, you may be encouraged to practice new skills, reflect on insights, or apply strategies discussed in therapy. Ultimately progress is not about perfection; it is about change. Challenges are viewed as opportunities to gain new perspectives and alter unhelpful patterns.
Scheduling & Cancellations
Every effort is made to offer session times that fit with your lifestyle. Evening and weekend openings may be available. Cancellations with less than 24 hours' notice will be charged 50% of the session fee. Missed appointments or cancellations without notice will be charged the full session fee. Outstanding balances must be paid before the next appointment.
Fees & Payment
Payment is due by e-transfer before the start of each session. A receipt will be provided following the session for insurance reimbursement. Individual therapy sessions are $150.00 per hour. Couples therapy sessions are $170.00 per hour. Reduced-rate services may be available based on financial circumstances.
Insurance Information
A receipt will be given after each session for submission to your insurance provider. Coverage varies by insurer and plan. Please contact your insurance provider before beginning treatment to confirm your coverage and reimbursement eligibility.